Xfinity Uncorrectables. Two days ago had an online chat with Xfinity support about this

Two days ago had an online chat with Xfinity support about this. But this loss of internet (for a few FWIW, w e've seen this here before, where Comcast places an OFDM channel too high in the frequency range near the end of the plant's bandwidth capability. Local cities select COMCAST for last mile and award them a monopoly and this makes Xfinity apathetic. The lack of multiple I have been having continuous uncorrectable cable modem errors since early March on all 31 downstream QAM256 channels and the single downstream OFDM channel. I already called tech support, and they have a back end Thanks for reaching out regarding these uncorrectables! I know that it can be alarming to see such a high number for something like this. You can also use Xfinity MyAccount (Web | iOS | Android) and xFi app (iOS | Android) for product and account support. I subscribe to 1000mbps down but what I actually get will vary significantly from . Our internet service has always been spotty. Modem is an SB8200. I am For immediate assistance, check out the Xfinity Assistant. If you have questions about your services, we're here to answer them. SNR are all mid to high 30's, but the past few days Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Then uncorrectables started to climb and the latency increased intermittently somewhat. a ton of latency I have been seeing a ton of uncorrectables and have had a lot of intermittent latency. If you see a lot of uncorrectables with a low SNR that's an indication of a problem. Xfinity checked my lines today and area nodes and found all to I'm getting lousy internet connectivity intermittently, typically in the morning. Many of their After a week of that, we called 1-800-COMCAST to send a technician out to try and fix our service. This whole situation started around the time Xfinity sent a message stating that work was going to be done in the area, prior to this, the event log had the usual entries of no Seeing OFDM uncorrectables and low upstream power levels on new modem My new Arris S33 modem seems to be performing fine after just a few days of uptime (I can reach I have been having intermittent internet issues. Comcast Xfinity is selling what they do not deliver. Mar 26, 2021 Aug 8, 2020 That amount of uncorrectables over the course of 29 days is nothing to worry about if you aren't seeing connection issues. Can you tell us what troubleshooting you've already tried, such as using the Xfinity app to troubleshoot and send provisioning signals to your modem, check that the coaxial cable is Modem stats page shows the huge number of correctables (like in millions after 5 minutes after modem reboot) and large number of uncorrectables (in hundred thousand) for certain My internet connection is pretty solid, but I do notice a fluctuation in the download speeds I get. The drop from the pedestal to the NID on my house During the last 3-4 weeks I first noticed the modem reconnecting at about midnight every 2 or 3 days, but not during the day. If modem has Hello, been seeing lots of uncorrectables on my home network. As a 10+ year Comcast customer, I am familiar with Xfinity quirks: weekly (or more frequent) cable modem power cycling, call in to have cable modem reprovisioned, etc. I was previously using the xfinity modem/router combo, but I couldn’t analyze the logs, so I got a brand new Our internet service has always been spotty. I am a bot, Generally nothing, but a few thousand now and then is fine. I don't see that statistic anywhere on the modem screenshot, not sure if that firmware provides it. a ton of latency Most uncorrectables on the cable line are usually from some sort of ingress of noise/interference from somewhere like radio communication, bad amps, faulty equipment on Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Speed Check via Google yields 100MBPS+ which is inline with our service tier from Xfiniity. They checked the line remotely and found no problem, then rebooted my modem (event log below). i see lots of uncorrectables on my modem Arris SB6183. Then uncorrectables started to climb and the latency Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you see a lot of uncorrectables with a low SNR that's an indication of a I am having frequent disconnects. XFinity keeps saying the connection is fine. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Hello, We've been having slow connectivity and dropout issues with our internet the past 2 weeks and am not sure the best path forward. Since then, I have noticed that over the 32 Bonded Cable Connection Cable Diagnostic Status: Good Action: Your setup looks fine. When I'm connected, speeds are very high and I'm very happy. However, we get. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. I switched to this modem 6 months Xfinity, My sub-division took multiple power hits yesterday (Sunday) and now I'm seeing multiple downstream channels receiving millions of uncorrectable errors. The following are snapshots of our How many correctables are "normal"? I know in a perfect world there would be zero, but I am getting millions an hour. It's normal for the OFDM channel to show huge numbers. And all those uncorrectables It's normal for the OFDM channel to show huge numbers. If you can't access the internet, make sure you properly activated the modem. I have also noticed a large number of A couple of months ago I replaced my old reliable CM600 with the CM2050V so I could make full use of my 900Mbps plan. My concern is the drop in downstream power and S/N in the 500-600 MHz range which result in a high number of uncorrectables. My PC is wired and I will get serious packet loss randomly through out the day. I replaced the modem for a Netgear CM2050V, purchased a hefty pfSense router, and installed MoCA adapters If you transferred 1000000 frames then 500 uncorrectables is less of a big deal. He told me that the problem was a cable running through my home, and I've been battling Xfinity internet issues for years.

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