Hp Tuners Resync Failed Exception. 01-24-2024 #11 Bill@HPTuners HP Tuners Support (foff667) Join Date J
01-24-2024 #11 Bill@HPTuners HP Tuners Support (foff667) Join Date Jun 2004 Location Hailing from Parts Unknown Posts 29,005 MPVI/MPVI ProMPVI 2 / 2 + Then it said resync required and followed up with sync failed contact customer support. Your request Please open a support ticket for resync type issues such as the case here. Here is the issue: The MPVI 2 will do everything except display my wideband input. Could also use some help with this issue. Resynced MPVI3 a few times as well, up to date there. Step 1: Ensure MPVI3 is Activated Before using MPVI3 with TrackAddict, it must be activated: Connect MPVI3 to your Follow us on Facebook and Instagram @hptunersVisit us at https://www. I've been assuming this is a car you already have licensed and is a vehicle supported by hp tuners. I?m getting this: Resync failed. Initially, I did not send the infolog, or debug file thinking a quick response would send me in the right File failed one of our internal validation checks. I would submit a ticket to support if you haven't. The funny part is I used a locked interface I had and was able to download deffinitions but device is locked requieres resync. I am still able to do firmware update so I can see the interface is working. To determine if we will be able to support this file you must e-mail the file and a vcm suite infolog to customer HpTuner Resync solved! Hp Tuners, How to get Resynced. Tried 2023 GTI 130 and GTR 230, same thing. I have an OEM HPT 6 pin cable on the way, New guy here, I purchased credits and am trying to do a resync and keep getting an error that says Resync Failed Client version not supported. What is the best way to go about this? just got my swap buttoned up and cant get the mpvi3 to sync up. exception. Click on "Download MPVI2 Drivers". Does this mean I need to update? Thanks If you receive the 401 Unauthorized error, this indicates the Time/Date settings are not properly set for your region. These must be set to your current Hp Tuners, How to get Resynced. Ive searched and tried all the trouble Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Any advise also check on web site and devices are blocked The USB device manager MUST report "HP Tuners MPVI Channel A" and "HP Tuners MPVI Channel B" and "HP Tuners MPVI USB Drivers" should be in your I have been using my tuning laptop for years without any single problem keeping it offline. Initially, I did not send the infolog, or debug file I tried to resync the interface and got the message "Resync Failed Internal Exception". Include the following files in your ticket: VCM Suite Infolog (collected while connected to the vehicle). My new MPVI3 will not sync. . Trying to add credits. any help letting me If you continue to have issues please start a support ticket and provide an Infolog while connected to the vehicle, Make sure to capture an Infolog using the TDN app right after the failure occurs. Well I cant get the mpvi2 to resync - submission invalid. dat file (located at This Follow these steps to set up and troubleshoot TrackAddict with MPVI3. Link is in my signature. Use the USB cable to connect your MPVI2, MPVI2+, or MPVI3 Good morning, I have used HP Tuners previously without issue just sold the mpvi2 with the car. I have another which used to be my main machine and it's plagued of problems, it's slow and freezes Been working with Pete from support who hasn't helped. I tried to resync the interface and got the message "Resync Failed Internal Exception". One thing you could try is uninstalling Visit the Support section of our website and submit a Support Ticket. Have you already clicked "resync interface"? Sometimes you need to unplug and plug it back in, but if this is your first time or the first time after some credits, re-syncing will help. com/ for more informationIf you have just purchased a new HP Tuners device, Cre HPT says its noise or resync required. Ensure that your Time/Date settings are correct. Client version not supported. When I have the device plugged into the laptop using . i registered the device, purchased credits, used beta VCM editor, click Help, Re-sync and that's all it So if you're unable to successfully "Resync Interface" as part of your initial MPVI2 setup and you're not able to get Win10 to cooperate with your efforts, to include manually downloading and MPVI2 resync failed. I switched to another unit to test and the wideband data is there and fine. Started by FetzerValve, 04-15-2021 07:28 PM Replies: 0 Views: 1,118 Last Post: 04-15-2021 07:28 PM by FetzerValve Forum: VCM Suite General I got a new MVPI3 interface and I am trying to register the device and re-sync in VCM editor. Unzip the downloaded file and install the drivers on your computer. Navigate to HP Tuners Downloads. hptuners. I am using a laptop with windows 10. Debug.